Terms and Conditions
1. Introduction
Welcome to Compare.SwitchYourProvider.co.uk ("Website"), operated as a white-label platform by Free Price Compare Ltd ("FPC"). The data collected through this website is initially processed by FPC and subsequently shared with Aura Media Group Ltd ("Aura Media," "we," "us," or "our").
By using this Website, you agree to these Terms and Conditions. If you do not agree, you must discontinue use of the Website immediately.
2. Definitions
- "Website" refers to Compare.SwitchYourProvider.co.uk.
- "User" refers to any person who accesses and uses the Website.
- "Services" refers to the utility and energy provider comparison services offered on the Website.
- "Third-Party Providers" refers to energy and utility providers whose services are compared on the Website.
- "Aura Media Group Ltd" refers to the entity responsible for processing and maintaining user data.
- "Free Price Compare Ltd" refers to the entity responsible for the initial collection and processing of user data.
3. Services Provided
This Website offers comparison services for energy providers and other utilities. We do not provide energy contracts directly but connect users with third-party providers. We are not responsible for the contractual terms offered by these providers. The final decision to switch providers is solely the responsibility of the user.
4. User Obligations and Acceptable Use
By using this Website, you agree that:
- You will provide accurate and complete information.
- You will not use this Website for fraudulent, misleading, or unlawful activities.
- You will not attempt to interfere with the operation of the Website.
- You will not scrape, copy, or misuse the Website’s content.
- You will not impersonate any person or entity.
- You acknowledge that the services are intended for individuals aged 18 and above.
5. User Account Management
- You may need to provide personal details to use certain services on this Website.
- You are responsible for ensuring that your details remain accurate and up to date.
- We reserve the right to suspend or terminate your access if we believe your activities violate these terms.
6. Data Collection and Privacy
Data is initially collected and processed by Free Price Compare Ltd, then shared with Aura Media Group Ltd. For details on data handling, please refer to our Privacy Policy at [Insert Privacy Policy URL].
7. Third-Party Services and Links
This Website may include links to third-party websites or services. We are not responsible for the content, accuracy, or policies of these third parties. You should review their terms and conditions separately. Any third-party services are provided under their own terms, and we make no warranty regarding their accuracy or effectiveness.
8. Limitation of Liability
- We do not guarantee that switching providers will result in cost savings.
- We are not responsible for any errors, omissions, or misrepresentations by third-party energy providers.
- We do not endorse or take responsibility for the products or services offered by third parties.
- We are not liable for any direct, indirect, or consequential damages resulting from the use of this Website.
- We do not warrant that the Website will be uninterrupted or error-free, and we are not responsible for any temporary unavailability due to maintenance or technical issues.
9. Intellectual Property
- All content, logos, and trademarks on this Website are owned by Aura Media Group Ltd or Free Price Compare Ltd.
- You may not copy, distribute, or reproduce content without prior written consent.
- Unauthorized use of Website content may result in legal action.
10. Termination of Services
- We reserve the right to terminate or suspend access to the Website at our discretion, without notice, for users who violate these Terms and Conditions.
- Users may stop using the Website at any time without notifying us.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these Terms shall be resolved in the courts of England and Wales.
12. Dispute Resolution
- If you have a dispute with us, you agree to first contact us to attempt to resolve the issue informally.
- If we cannot resolve the issue, any disputes will be subject to arbitration in England and Wales.
- Any legal claims must be brought within 12 months of the cause of action arising.
13. Modification of Terms
- We reserve the right to modify or update these Terms and Conditions at any time.
- If any significant changes are made, we will notify users via the Website.
- Continued use of the Website after changes to these Terms constitutes acceptance of the updated Terms.
14. Severability Clause
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between the user and Aura Media Group Ltd, superseding any prior agreements, representations, or understandings, whether written or oral.
16. Contact Information
For questions regarding these Terms, contact:
Aura Media Group Ltd
Breakspear Park
Breakspear Way
Hemel Hempstead
HP2 4TZ
Email: info@auramediagroup.co.uk
Phone: 01442 345 005
Or contact our data processing partner:
Free Price Compare Ltd
113 Romford Road
London
E15 4LY
Email: customerservice@freepricecompare.com
Phone: 0203 475 7476